The event is postponed now what?
The event has been postponed to a later date due to Covid-19, we will automatically transfer
your registration to the new date, without you having to take any actions.
Why are refunds not possible?
We would like to take a moment to explain why we cannot proceed to any FULL registration
refunds. This applies to all causes, no exceptions.
Please know that we completely understand your daily realities and we would like to explain
ours. When you registered yourself, either weeks or months ago, we already started producing
the event for you. You bought a service from us (and not a product) and we already worked to
produce this service to you.
Each Registration fee includes: Advertising, printing costs, mailings, program book,
marketing, staff salaries, insurance, venue and supplier down payments, office operating
costs, monthly expenses like electricity, phone, internet, etc. The Registration fee covers
the cost of running the Coast to Coast business. Authorizing refunds means a 100% refund
for an event that is already 80% produced and paid for.
To be completely transparent with you, authorizing refunds during the current situation,
means threatening the livelihood of our company and consequently the Coast to Coast Show,
which has been supporting the creative art industry for more than 24 years now.
We simply ask you to give some time to all the event producing companies, like ours, to fall
back on their feet and find solutions to ensure the longevity of our events across Canada.
We won’t let you down. Please don’t let down on us!
So there are Three options for you, as a registered student:
- Your TOTAL registration amount will be credited to the next Artwaves London / Pin it
Canada London show. You do not need to do anything, just wait for the NEW show dates. You
will receive an updated Registration confirmation once the dates have been booked.
- Your TOTAL registration amount can be transferred to the Artwaves West show, September
16 – 20, 2020 in Olds Alberta. Just notify us and fill out a new registration form for the
AWW show.
- You can receive a refund for your CLASS FEES ONLY, but the $89.00 Registration fee is
NON- REFUNDABLE. If you choose this option, you will be cancelled out of the show
and receive no credit towards upcoming shows.
What’s our reality as a Canadian Small Company?
Just like many Canadians, we too are highly impacted by the COVID-19 situation. Just like
many of our partnering small to midsize companies (SME), this is a very difficult time for
all creative art companies, business, whether they are brick and mortar store, online stores,
studio educators, events planners, etc. This time has hit EVERYONE very hard and we must work
together to keep the industry strong. You may think we have insurances and that we're safe
from all this. Please know that the typical event liability insurance policy covers natural
disasters (e.g. fire, flood, earthquake), but doesn’t cover infectious diseases (who
knew?).
We can’t control the situation, but we can always control our actions!
Just like you, we are keeping our hopes up and cannot wait to see you again at our
creative art shows. We have always been very proud of the support that each of you have
shown during the Coast to Coast Creative art Shows. These are values that we want to
project within our company and that we wish to encourage, even more during these difficult
times.
This is why we wanted to stay close to you, your family and the creative community by
giving you continual news in our enewsletters. We will be highlighting one of our
teachers/vendors each week and will have FREE creative projects for you to do.
Stay healthy and keep CREATING ! ! !
Our Team
